Directions To Gamestop (2024)

FAQs

How can I contact GameStop customer service? ›

(800) 883-8895

GameStop / Customer service

To use online, simply have an eligible item in your cart and hit the “Apply” button next to the coupon on the cart page.

You can easily manage GameStop Pro Auto-Renewal or request a refund within 7 days of Auto-Renewing by calling GameStop Customer Service at 1-800-883-8895. A refund will result in ending your GameStop Pro Membership.

Items returned should be returned with all applicable components and original packaging. Items purchased in-store must be returned in-store. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement, as indicated in this policy.

To schedule a hold for pickup, simply have your tracking number ready and call You can return most items in-store, online or by calling our customer . Holds are only guaranteed for 48 hours. After that, it becomes available to any customer that requests it. Typically, someone from that .

Likewise with gamestop, while some stores will actually do trades (only few customers in store at a time, social distancing, etc) they only . GameStop Trade allows gamers to trade in their old electronics for store credit or cash.

Reward certificates may be used in conjunction with most other discounts, but the total discounts may not exceed the purchase amount. Limit of three (3) of any coupon, discount, or other offer per person, per account, per day. Reward certificates of the same value are not stackable.

Military Discount | Video Game Discount for Veterans | GameStop. Active members of the military and Law Enforcement are eligible to receive a discount on in-store purchases of Toys, Collectibles, and Pre-Owned. Active military are offered a 10% discount on most merchandise.

The GameStop Credit Card credit score requirement is 640, at a minimum. That means applicants need fair credit or better for approval.

Membership in the GameStop Pro Program is $25 per year. All prices are plus applicable taxes. GameStop may, in its discretion, change the membership fee from year to year.

Can I return an opened console to GameStop? ›

We do not accept returns of:

Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts. Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

GameStop Shipping Carriers

GameStop is using 1 carriers to delivery their order, including Fedex.

Grapevine, TX

GameStop / Headquarters

In the event of a claim or dispute, contact GameStop Customer Service Center toll-free at (800) 883-8895, or in writing at 625 Westport Parkway, Grapevine, TX 76051.